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MDBC Village FAQ Members

 

Members

Q: Why is it important to have a presence in the MDBC Village?

Q: Why is it important to have a presence in the MDBC Village?
A: You get to showcase your products and services, as well as chat directly with your (potential) customers, all while showing them the community that you are a part of.  You can also utilize the facilities available – live cast your webinar in the auditorium, or have your customers visit your booth at any time, including before or after your live cast.

Q: How long will the MDBC Village be available?

Q: How long will the MDBC Village be available?
A: At least until the end of 2021.

Q: What is available in the MDBC Village?

Q: What is available in the MDBC Village?
A:  Visitors to the MDBC Village are welcome to explore:

The Main Lobby:

– Entryway to the Exhibition Halls and the Auditorium.
– A hall listing consisting a list of participating member companies that can be sorted according to sectors.
– Info counter with technical support
– Access to the MDBC discord server allowing members and visitors to interact live or offline

Exhibition Halls (1 – 12):

– Halls 1 – 11 are for MDBC members’ exhibition booths.  Please note that Hall 12 is reserved for ADCN Business Councils / Chambers of Commerce.  Do stop by and meet the other ADCN representatives who can help you expand your regional reach.
– Every hall has Tech Support and Info counters located by the entrance.
– Hall specific exhibitor’s list.

Auditorium:

– For MDBC and MDBC members to livestream and make available previously recorded webinars.

 Virtual Booth

– Virtual exhibition booth with video, posters, company info, and e – Brochure(s).  
– Live Chat System allowing you to chat directly with any visitor
– Drop Your Business Card Function

The MDBC Village Square

– An exclusive area for MDBC members only where they can CONNECT with fellow members, make ‘Friends’, send messages, and leave a post on another Villagers wall.

Q: Where can I find the virtual directory on the platform?

Q: Where can I find the virtual directory on the platform?
A: The MDBC Village is the virtual directory, allowing visitors to walk through and enjoy an immersive experience while learning about members in the community.

Q: How do I locate companies on the platform?

Q: How do I locate companies on the platform?
A: Each exhibition hall has its own hall listing with a filter that enables the list to be sorted according to sectors.  Additionally, a filter can also be found in the top right of the MDBC Village screen.

Q: Who are the visitors?

Q: Who are the visitors?
A: The MDBC Village is open to the worldwide public.  While the majority of our guests are from Malaysia, there are also regional and international visitors.  We encourage members to invite (potential) clients, business partners, and colleagues to the platform.

Q: Who can we contact regarding our virtual booth? / How do I participate?

Q: Who can we contact regarding our virtual booth? / How do I participate?
A: Please contact .  If you are a member of MDBC, someone from the Events Team will guide you through the process.  If you are not a member of MDBC and would like to have a booth in The MDBC Village, you can sign up for a membership here.  Exhibition booths are exclusively reserved for MDBC members only.

Q: What materials are required for a Standard Booth (3×3)?

Q: What materials are required for a Standard Booth (3×3)?
A: You may click here to download your copy of the Content Submissions Guideline Checklist overview.

Q: How can I submit my virtual booth materials to MDBC?

Q: How can I submit my virtual booth materials to MDBC?
A: You may send the materials and information to MDBC at via:

  • WeTransfer
  • Google Drive
  • Dropbox
Q: Is there a participation fee?

Q: Is there a participation fee?
A: There is no additional charge to participate.  A minimal fee of RM 200 charged for the maintenance and storage of the data to ensure a smooth working virtual platform was already included in your membership invoice.

Q: Do I need an account to use the platform?

Q: Do I need an account to use the platform?
A: Yes.  The account allows you backend access to your virtual booth as well as the in – platform chat program.  And don’t worry, no fees are charged for this.

Q: Can I upgrade / customize my booth?

Q: Can I upgrade / customize my booth?
A: Upgrades and / or customizations are available (with additional charges).  Please contact for more details.

Q: Are we able to track who visited our booth?

Q: Are we able to track who visited our booth?
A: You may request your tracking report from MDBC.  You can also connect your booth to Google Analytics to obtain additional insights.  To set up this functionality, please provide MDBC with your Google Analytics UID.  

Q: How many times can we change the items in the virtual booth?

Q: How many times can we change the items in the virtual booth?
A: The initial upload to complete your virtual booth and one revision round is complimentary.  Any additional revisions from then on will carry applicable fees.

Q: When can we change our booth materials?

Q: When can we change our booth materials?
A: For updates to be applied by Q3, kindly send the necessary changes to by mid – July.  For updates to be applied by Q4, please send it in by October.

Q: How long does it take to process my virtual booth?

Q: How long does it take to process my virtual booth?
A: It takes 2.5 months to properly develop and render your virtual booth.

Q: How does the chatbot work?

Q: How does the chatbot work?
A: Members will be able to log into the backend of their virtual booth and reply to incoming or offline messages.  A chatbot representative will be notified by e – mail of any messages that come in while they are offline.

Q: What if we do not have a company video?

Q: What if we do not have a company video?
A: You may also submit a PowerPoint presentation which you can convert into a video (not exceeding 3 minutes).

Q: Where can we see webinars on the platform?

Q: Where can we see webinars on the platform?
A: Webinars are broadcasted in the auditorium;  You can have a look at previous webinars or follow a webinar live.

Q: How do I host a webinar on the platform?

Q: How do I host a webinar on the platform?
A:  Please contact with details on your webinar (date, time, platform) and requested webinar slot;  Details will be submitted to the Events Committee for approval and we will reach out to you for further discussion / steps.

Q: We would like to advertise on the platform.  Who do we reach out to, and what are the options?

Q: We would like to advertise on the platform.  Who do we reach out to, and what are the options?
A: Send us an e – mail at .  Our representative will get in touch with you to discuss advertising options.