Privacy Policy • MDBC

MDBC PRIVACY POLICY

Thank you for visiting our website (www.mdbc.com.my), a digital service provided to you by the Malaysian Dutch Business Council (“MDBC”, “we”, or “us”). MDBC complies with both GDPR and PDPA. Your privacy is important to us and as such we provide this privacy policy to explain our information practices and the choices that you can make about the way your information is collected and used by MDBC, this digital service and among the MDBC network of affiliated and operated digital services which includes any online or mobile websites, applications, or digital services owned, operated, or offered by, on behalf of, or in conjunction with MDBC, including any online or mobile website, application, or digital service installation through which this Privacy Policy appears.

The term “your device”, refers to any computer, tablet, smart phone, or other device that you are using to access our website(s) or to operate any MDBC mobile application(s).This website may contact links to websites that are owned and operated by other companies. This policy does not apply to websites and services that are owned and operated by third parties.

MDBC is committed to ensuring that your personal data is protected in accordance to the relevant laws. Your personal data, which was provided to us previously in connection with your membership to MDBC, participation in our Student Internship Program (SIP), attendance at an MDBC event, or when you, nominees, or guest(s) visit or utilize the services of MDBC, will continue to be used and processed by us in accordance to our Privacy Policy and the applicable laws. This Privacy Policy explains how we collect, use, and disclose your personal information.

Information we collect

As you use our website and / or (mobile) application(s), become a member, or visit one of our events or webinars, we collect information about you and the services you use. The information we collect falls into three different categories: (1) information you give us; (2) information we collect from you automatically; and (3) information we collect from other sources. Some examples of when we collect this information include when you browse or fill in a form on our website; use our website or mobile application to register for an event, or participate in a survey or promotion.

Use by Children

MDBC does not intend for our website or online services to be used by anyone under the age of 16. If you are a parent or guardian and believe that we may have collected information about your child, please contact us via e mail, the Contact Us section of this Privacy Policy, or the Contact page of this website or our mobile application.

Information You Give Us

Some information we collect is provided when you use utilize our services. At some services, you can register, enter contests, fill our relevant contact, membership, or event / webinar registration form(s), subscribe to one of our services such as our Student Internship Program (SIP), Career Membership, e mail newsletters, text message alerts, or participate in one of our online forums or communities. In the course of these various offerings, we often seek to collect from you various forms of information, such as: first and last name, e mail address, designation, company name, phone number. At times, certain events may require additional information (for security clearance purposes) and we may ask you for additional information including postal address, phone number, national identity card or passport number, birth date, demographic information (such as your gender), and any other information you give us. At some services, you may also be able to submit information about other people. For example, you may submit a person’s name, designation, phone number, and e mail address to register for an event.

Information That is Passively / Automatically Collected

We, and our “Partners” who include MDBC affiliates, third party service providers, and distribution or other partners may use automated means to collect various types of Information about you, your computer, or other device used to access our Services. A representative, non – exhaustive list of the types of automatically collected information may include: network or Internet protocol address, and type of browser you are using (e.g., Chrome, Safari, Firefox, Internet Explorer), the type of operating system you are using, (e.g., Microsoft Windows or Mac OS), the name of your Internet service provider, and domains used by such providers, mobile network, device identifiers (such as an Apple IDFA or an Android Advertising ID), device settings, browser settings, the web pages of the Services you have visited, Services visited before and after you visit a Service, the type of handheld or mobile device used to view the Service (e.g., iOS, Android), location information, and the content and advertisements you have accessed, seen, forwarded and / or clicked on while visiting the MDBC website. Where possible, we make efforts to anonymize the data so that it is not tied specifically to you.

Please see the section titled Cookies and Other User Targeting Technologies for more information about how the information may be collected and used.

Information We Collect From Other Sources

Some information we collect is publicly available. For example, we may collect information you submit to a blog, a chat room, or a social network like Facebook, Twitter, or LinkedIn. We may also collect information about you from other companies and organizations. By gathering additional information about you, we can correct inaccurate information, enhance the security of your transactions, and give you product or service recommendations that are more likely to interest you.

You also can engage with our content, such as video, applications, and other offerings, on or through social media services or other third party platforms, such as Facebook, LinkedIn, Twitter, YouTube, or other third – party social media plug – ins, integrations, and applications. When you engage with our content on or through social media services or other third party platforms, plug – ins, integrations, or applications, you may allow us to have access to certain information in your profile. This may include your name, e – mail address, photo, gender, birthday, location, an ID associated with the applicable third party platform or social media account user files, like photos and videos, your list of friends or connections, people you follow and / or who follows you, or your posts, or “likes.” For a description on how social media services and other third party platforms, plug – ins, integrations or applications handle your information, please refer to their respective privacy policies and terms of use. If you are concerned about the way a social network is tracking you, please contact the social network directly or review their privacy policy which may permit you to modify your privacy settings.

When we interact with you through our content on third party websites, applications, integrations or platforms, we may obtain any information regarding your interaction with that content, such as content you have viewed and information about advertisements within the content you have been shown or may have clicked on.

Industry regulatory disclosure requirements
If you are a member of a regulated industry, or if you are subject to additional privacy laws, you may be required to disclose that information here.

Cookies and Other User Targeting Technologies

Cookies

To enhance your online experience, we and our Partners use “cookies” or other tracking technologies. Cookies are text files placed in your computer’s browser to store your preferences. We use cookies or other tracking technologies to understand Service and Internet usage and to improve or customize the products, content, and offerings on our Services. For example, we may use cookies to personalize your experience at our Services (e.g., to recognize you by name when you return to a Service), save your password in password – protected areas. We also may use cookies or other tracking technologies to help us offer you products, content, offerings, or services that may be of interest to you when you visit an MDBC Service, or when you visit other MDBC applications. We, or a third party platform with whom we work, may place or recognize a unique cookie on your browser to enable you to receive customized content, offers, or service. These cookies contain no information intended to identify you personally. The cookies may be associated with de – identified demographic or other data linked to or derived from data you voluntarily have submitted to us (e.g., your email address) that we may share with a service provider solely in hashed, non-human readable form.

We, our third party service providers, advertisers, platforms, agencies, or our Partners also may use cookies or other tracking technologies to manage and measure the performance of advertisements displayed on or delivered by or through the MDBC website or services. This also helps us, our service providers and Partners provide more relevant advertising.

Locally Stored Objects

Services on the MDBC network may employ locally stored objects (“LSOs”) and other client side storage tracking technologies in certain situations where they help to provide a better user experience, such as to remember settings, preferences, and usage similar to browser cookies, or in order to target or help our Partners perform user, website, or market analytics. For LSOs utilized by Adobe Flash you can access Flash management tools from Adobe’s website. In addition, some, but not all browsers, provide the ability to remove LSOs, sometimes within cookie and privacy settings.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Disabling Cookies

Most web browsers are set up to accept cookies. You may be able to set your browser to warn you before accepting certain cookies or to refuse certain cookies. However, if you disable the use of cookies in your web browser, some features of the Services may be difficult to use or inoperable.

We may work with certain third – party companies that use techniques other than HTTP cookies to recognize your computer or device and / or to collect and record information about your web surfing activity, including those integrated with our Services. Please keep in mind that your web browser may not permit you to block the use of these techniques, and those browser settings that block conventional cookies may have no effect on such techniques.

Mobile Device Identifiers and SDKs

We also sometimes use, or partner with publishers, publisher – facing, or app developer platforms that use mobile Software Development Kits (“SDKs”), or use an SDK with a mobile app that we offer, to collect Information, such as mobile identifiers (e.g., IDFAs and Android Advertising IDs), and Information connected to how mobile devices interact with our Services and those using our Services. A mobile SDK is the mobile app version of a web beacon (Small pieces of code placed on a Service or in an e mail, to monitor the behavior and collect data about the visitors viewing a Service or e mail. For example, web beacons may be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that Service. Web beacons may also be used to provide information on the effectiveness of our e mail campaigns (e.g., open rates, clicks, forwards, etc.).). The SDK is a bit of computer code that app developers can include in their apps to enable ads to be shown, data to be collected, and related services or analytics to be performed.

By visiting the Service, whether as a registered user or otherwise, you acknowledge, and agree that you are giving us your consent to track your activities and your use of the Service through the technologies described above, as well as similar technologies developed in the future, and that we may use such tracking technologies in the e mails we send to you.

Our unaffiliated Partners and third parties may themselves set and access their own tracking technologies when you visit our Services and they may have access to information about you and your online activities over time and across different websites or applications when you use the Service. Their use of such tracking technologies is not in our control and is subject to their own privacy policies.

These and similar technologies are used for the following purposes:

Services and Functionality

Some of these technologies are required to allow you to access and use our websites or mobile applications and the various services and functionality we offer. Without these technologies, some of the services and functionality on our websites and mobile applications would not work properly.

Performance Monitoring

Some of these technologies help us analyze and estimate traffic and assess the volume of use of services and functionality on websites and mobile applications. They show us how visitors and customers interact with our digital properties, whether there are any errors, the degree to which certain web pages, applications, services, or functionality are accessed and used, and how they are performing or operating. When these technologies are used for performance monitoring, no information that identifies you is collected.

User Convenience

Some of these technologies enhance the ease of use of our websites and mobile applications and the services and functionality they make available by accelerating load and refresh times and remembering information that you have provided on prior visits to our website, mobile applications, or when you last used a website or mobile application service or functionality.

Location Information

We may collect information about the location of your device, including GPS location, for purposes of enhancing or facilitating our services, enabling the functionality of our website or mobile applications that provide you with information about upcoming events, enabling you to navigate to the event, “check in” to an event, access information relevant to the event you have registered for, or are attending. We may also use information about the location of the device you are using to help us understand how our website, mobile applications, and other services and functionality are being used and to deliver more relevant services.

How We Use Your Information

MDBC may use your information in a variety of ways, including but not limited to:

* To provide you with the products and / or services you signed up for (eg To find you an
internship placement as part of the Student Internship Program, help you find a job
as part of the MDBC Career Membership, help you get your visa, etc.);

* To respond to your inquiries (such as requests for information about the local market, etc.);

* Process your purchase of products and / or services such as payment related to event registration(s);

* Communicate with you about events, services, products, offers, programs, news, and more;

* Post your comments or statements on our website, e mails or other promotional materials;

* Send you special offers or promotions;

* Inform you about our brand, products, services, events, or other promotional purposes;

* Maintain, improve, and analyze our websites, mobile applications, products, and services offered;

* Detect, prevent, or investigate security breaches or fraud;

* Maintain appropriate records for internal administrative purposes;

* Facilitate the functionality of our website and mobile applications;

Please note: Visitor comments may be checked through an automated spam detection service.

Information Sharing & Disclosure

Your information may be shared from time to time in order to allow us to successfully execute a product and / or service. e.g. To help you find a professional career if you signed up for the MDBC Career Membership, or to find you an internship with a member company if you signed up for the Student Internship Program, etc..

Depending on the product / service that you choose to participate in, we may disclose your information as follows:

To Event Partners

That we engage with for co – organized events. We may include your information for a variety of purposes ranging from (but not limited to) logistical preparations to security checks.

To service providers or Partners

That we have engaged to perform business related functions on our behalf. This may include service providers or Partners that: (a) create content; (b) provide customer, technical, or operational support; (c) conduct or support marketing (such as e mail or advertising platforms); (d) fulfill orders and user requests; (e) handle payments; (f) host our Services, forums, and online communities; (g) maintain databases; (h) send or support online or mobile advertising; (i) process visa applications; (j) debt collection; and (k) otherwise support our Services.

In response to a legal process

For example, in response to a court order or a subpoena, a law enforcement or government agency’s request or similar request.

With Third Parties

In order to investigate, prevent, or take action (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Services, or violations of our policies, the law, or our Terms of Use, to verify or enforce compliance with the policies governing our Services.

Please note that the Services covered by this Privacy Policy may offer content (e.g. contests, promotions, applications, or social network integrations) that is sponsored by, or co – branded with identified third parties. By virtue of these relationships, the third parties may obtain information from their visitors. We have no control over these third parties’ use of this information, which is subject to their own privacy policies.

Your Choices

Right to Access and Data Portability

We value your trust. That’s why we believe in transparency. At any given time, you have the right to obtain confirmation from us about whether your personal data is being processed, where, and for what purpose. Also, you may request an electronic copy of your personal data, free of charge. This information will be sent to you in a commonly used and machine readable format.

Right to be Forgotten

EU citizens residing in the EU also have the Right to be Forgotten. Also known as Data Erasure, the right to be forgotten entitles you to have us erase your personal data, cease further dissemination of the data, and potentially have third parties halt processing of the data. The conditions for erasure must be met, which means that your data must no longer be relevant to the original purposes for processing, or your consent has been withdrawn. Please note that this right requires that we compare your rights to “the public interests in the availability of the data” when considering such requests.

Communication Choices

You can opt out of receiving general distribution e mails (event invitations and reminders, e – Updates, SIP updates, and / or general news and Business Council announcements) and mailings by informing us of your preference in writing at any time, or by updating your preferences via the link provided at the bottom of every general distribution e mail. Your preference settings will also allow you to opt out of our general distribution e mails should you wish to do so. Please note however, that opting out of our general distribution e mails may make us unable to provide you with the full range of MDBC products and / or services.

Similarly, you may opt in to receive text messages or push notifications via our mobile applications. If you wish to opt out of these notifications, you may do so by following the instructions provided within the mobile applications. By downloading and using our mobile applications, you may receive news, information about MDBC, our upcoming events, speakers, products, services, offers, or information about our business partners. These “in app” messages are part of our mobile applications’ functionality and cannot be turned off. If you do not want to receive “in app” messages, offers, news, and information, do not download or use our mobile applications.

Please note that if you opt out of receiving promotional communications from us, we may still send you transactional communications, including e mails about your accounts or purchases.

Location Information

You may be able to adjust the settings of your device so that information about your physical location is not sent to us or third parties by (a) disabling location services within the device settings; or (b) denying certain websites or mobile applications permission to access location information by changing the relevant preferences and permissions in your mobile device or browser settings. Please note that your location may be derived from your WiFi, Bluetooth, and other device settings. See your device settings for more information.

Cookies, Web Beacons and Similar Technologies

You may be able to reject cookies, web beacons, entity tags, and HTML5 local storage by adjusting the appropriate settings in your browser. Each browser is different, but many common browsers (Internet Explorer, Chrome, Firefox, and Safari) have preferences or options that may be adjusted to allow you to either accept or reject cookies and certain other technologies before they are set or installed or allow you to remove or reject the use or installation of certain technologies altogether. If you want to learn the correct way to modify your browser settings, please use the Help menu in your browser.

Adobe Flash Player Technology – We allow Adobe to set and enable special cookies that are necessary to deliver video content for Adobe Flash Player. You cannot remove Flash cookies simply by changing your browser settings. If you would like to limit the websites that can store information in Flash cookies on your device, you must visit the Adobe website: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html.

“Do Not Track” Technology – Some newer web browsers have a “Do Not Track” preference that transmits a “Do Not Track” header to the websites you visit with information indicating that you do not want your activity to be tracked. We currently do not respond to browser “Do Not Track” signals.

Protecting Your Information & Breach Notifcation

MDBC protects your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure, or modification of your information. These safeguards vary based on the sensitivity of the information we collect and store. While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure.

Privacy by Design

We include data protection as an integral part of choosing or designing any system we utilize. We only hold and process the data necessary for the completion of our duties and we limit access to personal data to those individuals needed to act out the processing.

Breach Notification

In the case of a data breach, a notification will be sent out to all members where the breach is likely to result in a risk for the rights and freedoms of the affected individuals. This will be done within 72 hours of our becoming award of the breach.

You can contact us by sending an e mail or letter to the following e mail or street address requesting access to, or for the correction of your personal information. Please include your membership information in the request for this service (such as first name, last name, e mail address, and company name). We may ask you to provide additional information for identity verification purposes, or to verify that you are in possession of an applicable e mail account.

Malaysian Dutch Business Council

Unit 808, 8th Floor, Wisma Lim Foo Yong

86 Jalan Raja Chulan
50200 Kuala Lumpur

Malaysia

E mail: